What are the extra functionalities of an Ecommerce?
Testimonials: Testimonials are an opinion of a client that is written on the website.
Membership/personal account: for an individual customer to save their contact details for an easier, quicker transaction method in the future and sign up to be the first to hear new updates and content from the business.
Reviews: these are live and when someone clicks the review, it can connect to the source of the location to where the review was published.
Chatbots: in case a customer or visitor to the eCommerce has any queries or questions, they must be able to ask someone online for help and assistance. Chatbots are available 24/7 to assist quickly to the number of customers.The chatbots are based on AI (artificial intelligence) and run on auto-pilot with a mindset of guessing what the customer is looking for with automated responses.
Other important chatbots that are related to other messaging services and different platforms are Viber, Whatsapp and Facebook Messenger.
These platforms can have a private messaging service between the customer and Ecommerce assistant or AI.
Menu (main/primary, footer, Social Links)
Branding Logo, colour pallet, font pair
Categories
Posts
Products
Product Catalog
Shop page
Control visibility
Linked product (ex. Show an upscale, show a related products
Company/store location details